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Help

Use the links below to find answers to common questions, learn more about the different Kitty types, view our legal docs or contact us if you still need additional help.

Getting started

1. Download the Kitty Coins app from your device's app store.

2. Open the app and create an account using your email address.

3. Verify your identity by following the in-app instructions.

4. Set up your first Kitty.

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Security

- Enable biometric authentication in your account settings.

- Never share your login credentials with anyone.

- Report any suspicious activity to our support team immediately.

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Contact support

Need more help? Contact us at support@kittycard.com.

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View Kitty TypesView Frequently Asked Questions
Legal StuffContact us
© 2025 KittyCard Ltd. All rights reserved.
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KittyCard Ltd are a co-brand of Payload Ltd, who act as a Programme Manager under Transact Payments Limited (TPL), a company which is incorporated and registered in Gibraltar with company number 108217 and registered office is at 6.20 World Trade Center, 6 Bayside Road, Gibraltar, GX11 1AA. Transact Payments Limited is a licensed electronic money institution authorised and regulated by the Gibraltar Financial Services Commission to issue electronic money and provide payment services. Your account and related payment services are provided by Transact Payments Limited. Whilst Electronic Money products are not covered by the Financial Services Compensation Scheme, your funds will be held in one or more segregated accounts and safeguarded in line with Part 4 of the Financial Services (Electronic Money) Regulations 2020. KittyCard's debit cards are issued by Transact Payments Limited pursuant to licence by Mastercard International Incorporated. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated

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