KittyCard Ltd - Cookie Policy

This Cookie Policy explains how Kittycard Ltd (“we,” “us,” or “our”) uses cookies and similar tracking technologies when you visit our website, use our mobile application, or interact with our services (collectively, “Our Sites”). This policy includes information on what cookies are, the types we use, why we use them, and how you can control your preferences. Additionally, Transact Payments Ltd (TPL), our payments processing partner based in Gibraltar, may also use cookies when providing services through the Kittycard platform.

1. What Are Cookies?

Cookies are small data files that are downloaded to your device (such as your computer or smartphone) when you visit a website or use an application. They are widely used by websites and online services to enhance functionality, remember preferences, and analyse user behaviour.

2. Why We Use Cookies

We use cookies and similar technologies to enhance your experience, understand how you interact with our services, and improve security and usability. We also work with TPL and other partners who may set their own cookies for similar purposes.

Specifically, we use cookies to:

• Ensure Our Sites function correctly and deliver services as intended.

• Remember your preferences to improve your experience during future visits.

• Analyse site traffic and performance to enhance our offerings.

• Provide relevant advertisements in line with your interests.

3. Types of Cookies We Use

Our Sites may use both first-party cookies (set by Kittycard Ltd) and third-party cookies (set by TPL and other service providers) for various purposes. These include:

• Strictly Necessary Cookies: Essential for the functionality of Our Sites, including payment services provided by TPL. These cookies do not collect information for marketing purposes.

• Performance and Analytics Cookies: Gather information on how visitors use Our Sites, such as which pages are most visited and any error messages encountered. This data helps us and TPL improve site performance and functionality.

• Functionality Cookies: Remember your preferences and enable enhanced features, such as language settings.

• Targeting and Advertising Cookies: Track browsing habits to deliver ads relevant to you. These may include cookies set by TPL to ensure accurate processing and communication for payment services.

4. Third-Party Cookies and TPL Our Sites may include cookies from TPL, our payment processing partner, as well as other third-party analytics providers and advertising networks. For example:

• Transact Payments Ltd (TPL): To enable and support payment transactions, TPL may use cookies that comply with both Gibraltar and UK data protection standards.

• Google Analytics: For usage insights and service optimisation.

These third-party cookies are governed by the privacy policies of each provider. We encourage you to review the privacy policies of these third parties for detailed information.

5. Managing Your Cookie Preferences You have the right to manage your cookie preferences. You can modify your browser settings to accept or refuse cookies or delete existing cookies. Disabling certain cookies may impact the functionality of Our Sites, including payment services provided by TPL. Browser-specific cookie management guides:

• Google Chrome: Manage cookies in Chrome

• Mozilla Firefox: Manage cookies in Firefox

• Safari: Manage cookies in Safari

• Microsoft Edge: Manage cookies in Edge

For opting out of targeted ads, visit the Network Advertising Initiative (NAI) or Digital Advertising Alliance (DAA) opt-out pages.

6. Changes to This Cookie Policy We may periodically update this Cookie Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page, with the latest revision date at the top.

7. Contact Us

If you have questions about our Cookie Policy, TPL’s cookie use, or your data privacy, please contact us:

Kittycard Ltd
Email: support@kittycard.com
Address: 1 & 2 Studley Court Mews, Guildford Road, Chobham, Surrey, GU24 8EB, United Kingdom

This version clarifies TPL’s role and cookie usage, ensuring users understand any cookies associated with payment processing and third-party services. Let me know if you need further customisation!

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